Coolmore Logistics

Privacy Policy

Effective Date: March 24, 2026

Coolmore Logistics ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website coolmorelogistics.com and interact with our services, including our SMS/text messaging program.

Information We Collect

We may collect the following personal information when you voluntarily provide it to us through our website forms or other communications:

  • First and last name
  • Email address
  • Phone number (including mobile number)
  • Company name
  • Message content submitted through our contact form

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Provide freight brokerage services and quotes
  • Send you operational and transactional communications related to your shipments
  • Send SMS/text messages if you have opted in to our messaging program
  • Improve our website and services

SMS/Text Messaging Program

By opting in to our SMS/text messaging program through our website contact form or other opt-in methods, you consent to receive text messages from Coolmore Logistics at the mobile number you provide. These messages may include:

  • Responses to your inquiries
  • Load and shipment status updates
  • Operational communications related to freight services

Message Frequency

Message frequency varies based on your interactions with us and operational needs.

Message and Data Rates

Message and data rates may apply. Please check with your mobile carrier for details on your messaging plan.

Opt-Out

You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message. You will no longer receive text messages from us unless you re-opt in.

Help

For help or questions about our SMS program, reply HELP to any message, email us at support@coolmorelogistics.com, or call 901-300-0240.

No Sharing with Third Parties

We do not sell, rent, or share your phone number or any personal information collected through our SMS program with third parties or affiliates for marketing purposes. Your information will only be shared with third parties when necessary to provide the services you have requested (e.g., carriers handling your freight) or when required by law.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience. You can control cookies through your browser settings.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us: